The following is a slightly edited version of the advice I received from Copilot about how to fix a PC running either Windows 10 or 11, that constantly boots into the BSoD:
Patrick:
My question is the situation in which every time the PC reboots, it boots into the BSoD, not the Windows 10 OS. The situation is that the fix has to be applied either from the BSoD window or at some point in the boot process prior to that.
Copilot:
... Here are some steps you can try to address this issue:
1. Safe Mode:
- Restart your PC.
- During startup, repeatedly press the F8 key until you see the Advanced Boot Options menu.
- Choose Safe Mode.
- Once in Safe Mode, you can troubleshoot and fix any driver or software issues.
2. Last Known Good Configuration:
- Restart your PC.
- During startup, press the F8 key.
- Select Last Known Good Configuration.
- This reverts your system to the last known working state.
3. System Restore:
- If you've previously created a system restore point:
- Restart your PC.
- During startup, press the F8 key.
- Choose Repair Your Computer > System Restore.
- Follow the prompts to restore your system to an earlier state.
4. Boot from Installation Media:
- If you have a Windows installation USB or DVD:
- Boot from it.
- Choose Repair your computer > Troubleshoot > Advanced options.
- Try Startup Repair or System Restore.
Remember to back up your important data before attempting any fixes. If these steps don't resolve the issue, consider seeking professional help.
Patrick:
Thank you. What would be the procedure for a Windows 11 PC fix for the same problem?
Copilot:
For a Windows 11 PC encountering the same issue (booting into the Blue Screen of Death consistently), you can try the following steps:
1. Safe Mode:
- Restart your PC.
- During startup, repeatedly press the F8 key until you see the Advanced Boot Options menu.
- Choose Safe Mode
.
- In Safe Mode, troubleshoot and address any driver or software issues.
2. Last Known Good Configuration:
- Restart your PC.
- Press the F8 key during startup.
- Select Last Known Good Configuration to revert to a previously working state.
3. System Restore:
- If you've created a system restore point:
- Restart your PC.
- Press the F8 key during startup.
- Choose Repair Your Computer > System Restore.
- Follow the prompts to restore your system.
4. Boot from Installation Media:
- If you have a Windows 11 installation USB or DVD:
- Boot from it.
- Select Repair your computer > Troubleshoot > Advanced options.
- Try Startup Repair or System Restore.
Remember to back up your important data before attempting any fixes. If these steps don't resolve the issue, consider seeking professional assistance.